Job Summary
Oversee shift operations of a fast-paced, high-volume distribution center. This includes responsibility for maintaining production and quality goals as well as continuous process-improvement activities.
Role and Responsibilities
- Directly oversees area supervisors and 50 to 60 employees
- Responsible for staffing, training and performance management of all department personnel
- Maintains production, quality and customer service goals for department
- Creates and monitors workflow in an automated system to set and maintain production goals
- Continuously reviews processes and procedures for improvement opportunities
- Monitors automated system to ensure that there are no issues creating delays in any area
- Conducts meetings with personnel about safety and production goals on a consistent basis
- Responsible for security of facility during night shift
QUALIFICATIONS
REQUIRED Education/SKILLS/EXPERIENCE
- Associate’s Degree required
- 2+ years of experience in a distribution or operations environment
- Experience interpreting and using data to make informed decisions
- Prior experience with automated material handling systems as well as WMS System.
- Strong working knowledge of Word, Excel and PowerPoint
Preferred qualifications
- Lean / Six Sigma experience a plus
- Bachelor’s Degree
Competencies
- Driving Results – Motivating individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback
- Fact-Based Management – Viewing the organization as an open system, synthesizing information from diverse sources, coming to conclusions and making decisions that are rational and based on sound evidence
- Coaching and Developing Others – Providing quality time and planned commitment to direct reports and providing processes and opportunities for them to understand their strengths and limitations in relation to a range of high-quality and relevant competencies
- Leadership Communication – Generating a shared commitment to the organization, building morale and encouraging ownership of mission, goals and values
- Process Management – Taking a systematic approach in contributing to making the company’s workflow more effective, efficient and capable of adapting to an ever-changing environment
- Organizational Savvy – Gathering and accurately assessing information related to the organization’s formal and informal communication channels and power relationships
- Delegating – Displaying strong awareness of when, how and to whom to delegate and clearly communication objectives, tasks, long-term benefits and expectations for outcomes in order to empower others to take greater responsibility
- Team Building – Enabling and encouraging group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone