naumd webinar recordings

Webinars are presented on the first and third Thursdays each month.

All webinars are free to attend. Click here for upcoming webinars.

The Importance of A/B testing When Selecting a Size-Matching Service

Presented October 7, 2021
Sponsored by Bodidata

Size-matching technology offers to replace traditional manual, labor intensive and error-prone processes. Providers promise a range of benefits including reduced costs and lower returns.

Some make it sound easy.

But Size-Matching is a nascent industry, and providers have not established reliable track records. It is essential to do rigorous testing, to ensure the solution delivers what is promised, before committing an essential part of your business strategy to a third party.

This webinar explores how to compare sizing technologies, the criteria to consider and setting a plan for testing.

Learn more at

Uniform Trends: Arc Rated (AR) and Flame Resistant (FR) Developments & Innovations

Presented on September 30, 2021

Sponsored by the North-American Association of Uniform Manufacturers & Distributors in cooperation with Klopman International

Join us for a webinar presentation featuring four experts in the Arc Rated (AR) and Flame Resistant (FR) areas of the uniform industry. These leaders represent four companies who help supply millions of workers with textiles, testing labs and apparel that feature flame resistant performance.

We asked the panelists to discuss recent developments and innovations in the areas of both arc-resistant and flame-resistant protective apparel.

  • What is happening and what does the future hold for AR and FR manufacturing and styles?
  • The past 60 years have evolved from Cotton Treated to Aramid to Blends in FR. What is next?
  • Will more public safety and other segments adopt AR and FR, and to what extent, in their uniform specifications?
  • What are the updates in the regulations being issued?

Our expert panelist speakers are:

Brian P. Shiels
Line Service Manager

Technical Training Manager

Richard Lippert
QSSP| Vice President, Technical Sales

Sven Holst

Karen Lehtonen
VP, Innovation and Product Development

Filling the Gap in Worker Safety: The Role of Protection from Microbes in Uniforms and Image Apparel

Presented September 16, 2021
Sponsored by Vestex

A conversation with Dr. Matthew Hardwick, President & Chief Executive Officer Resinnova Laboratories

Hosted by Ben Favret Founder & Chief Executive Officer of VESTEX Protects.

This discussion will:

1. Discuss occupations that are at greatest risk for exposure to microbes and contaminated fluids despite the use of Personal Protective Equipment (PPE).

2. Show how apparel and uniform worn in these jobs can acquire, retain, and transmit germs.

3. Address the differences in antimicrobial and antiviral test methods for uniforms and apparel and understand methods that simulate real-world worst-case scenarios.

Dr. Matthew Hardwick is a thought leader in the field of infection prevention in the healthcare environment of care and is an expert in antimicrobial surface technologies. He has 20 years of academic research experience, at Georgetown University where he completed his PhD in Cell Biology, and at Johns Hopkins University, where he completed 2 postdoctoral fellowships, one in the Bloomberg School of Public Health and the second in the James Buchanan Brady Urological Institute. Dr. Hardwick’s last academic appointment was with the MedStar Health Research Institute where he worked on numerous research initiatives including the use of antimicrobial surfaces in clinical healthcare environments. He is widely published, including several articles on the use of antimicrobials in clinical environments and the role of microbial surface contamination on infection rates in clinical settings.

More info about Vestex at

Going Beyond Interactive Sales - Digitize, Visualize, and Commercialize

PRESENTED: August 18, 2021
SPONSORED BY: elastic by Emerald

There is no more obvious step a uniforms manufacturer and dealer can take towards sustainability and conservation than reducing or eliminating the number of catalogs they print. But, what are the best practices for replacing the myriad of benefits that a printed catalog offers a supplier and prospective buyers?

This webinar will showcase examples of how to approach the online presentation of products and the associated storytelling that is now possible for brands and retailers.

Digitizing materials from catalogs to order forms adds to increased efficiency and are critical to your corporate sustainability programs.
- Learn how manufacturers and retailers are working together to promote products without the need for printed catalogs
- Learn how your brand can localize content to best serve prospective buyers

Visualizing brings your digital creations to life for your buyers, retailers, distributors, and end-users.
- Learn how brands are telling stories with their digital content, and not just displaying an online catalog
- Learn how to make your product information display in a more complete and compelling fashion

Commercializing brings everything together by streamlining complex business processes and simplifying life for all involved.
- Learn how to assist uniform shoppers with a me-commerce approach, assisting them with logos, text and more
- Learn how to streamline artwork approval processes, decoration cost calculations and more.

More info about elastic:

Six By Six: Helping The Frontline With Uniforms & Equipment

PRESENTED: July 29, 2021
Sponsored by the North American Association of Uniform Manufacturers and Distributors (NAUMD)

A webinar presentation featuring five experts in the public-safety, hospitality and healthcare areas of the uniform industry. These leaders represent five different companies who outfit millions of workers all across North America.

We asked the panelists to discuss the challenges they and their companies faced in recent times, the lessons they learned and how they plan to adjust their uniform manufacturing, fabric purchasing, cleaning operations, retail experiences, customer service and more moving forward.

How might the production and purchasing of uniforms for first responders, healthcare professionals, hospitality employees, transportation workers and other frontline workers change?

How might manufacturing, design, and retail accommodate PPE clothing as a second or third layer?

How might the cleaning of uniforms and dress codes for wearing uniforms outside work change?

Fve panelists, five companies, six minute talks. All speakers represent uniform manufacturers, distributors, dealers and retailers.


A+ School Uniforms & Career Apparel - Tracy Vancheri Hutchinson, Chief of Medical/PPE Sales
Cintas - Gary Pagenkopf, National Operations Director - Healthcare / Education Segmentation
IEA Textiles - Chris Collopy, Vice President- IEA Americas
Nelson & Co - Brad Nelson, Owner
Superior Group of Companies - Lisa Stewart, Senior Vice President

Improve Productivity through Comfort

Presented July 15, 2021
Sponsored by Hohenstein

Studies show a direct correlation between comfort and cognitive performance. This is especially relevant for any companies with uniformed employees and profit goals. But, isn’t comfort subjective?

Comfortable workwear is the result of dedicated, holistic product development using the principles of physics and data-based decisions. Hohenstein quantifies the workwear-human-environment interaction - specific to intended use situations.

Join us to discuss the thermal, ergonomic and skin sensory factors that enhance comfort, and therefore worker performance.


Dr. Jan Beringer serves as the Senior Scientific Expert for Hohenstein. In this role, he uses an interdisciplinary approach to lead the development of clothing comfort, fit and workmanship of garments, functionalization of fabrics, textile UV protection and textile reprocessing. He has extensive knowledge in textile and fiber chemistry, functionalization, nanotechnology, coating and finishing and clothing physiology. Dr. Beringer holds a Doctorate in Natural Sciences in Chemistry with a focus on Textile and Fiber Chemistry from the University of Stuttgart.

For more info about Hohenstein:

The Sprint towards Circularity (Innovation, Identification and Digitization)

Presented July 1, 2021
Sponsored by Debrand

This session will focus on the new technologies that are helping to advance transparency, value recovery, security and circularity through the supply chain.

We will share cutting edge trends in digital ID hardware, share insights on digital ID protocols and the many benefits recognized through advancements in technology. This will include a sneak peek at Debrand's new Allocation Engine software platform, automated sortation, new recycling technologies and the sprint towards a more circular economy.

The talk will also feature a real-life example of circularity best practice.

Joining the webinar will be representatives from Waste Management and EON Group.

For more information on Debrand visit:

Certified Safety from Harmful Substances

Presented Thursday, June 18, 2021
Sponsored by COBMEX

Worker safety is a high priority. But, safety from harmful substances is often overlooked. 4-8,000 chemicals, in countless formulations, enter the apparel and footwear supply chains. Regulations vary by location and change regularly.

New technologies and scientific data make it nearly impossible for manufacturers or employers keep up. STANDARD 100 by OEKO-TEX® is an independent certification system that tests every component of the workwear for chemical substances that are harmful to health. Quality assurance checks are built into the annual certification and standards are updated regularly to stay ahead of industry and legal changes.

Products that have been completely and successfully tested are awarded the STANDARD 100 label for clear and verifiable communication.

PRESENTER Ben Mead serves as the Managing Director of Hohenstein Institute America. In this role, he serves as the company’s liaison with government agencies, industry collaborations and trade associations. He also oversees OEKO-TEX® responsibilities for the U.S.

Prior to joining Hohenstein in 2014, Ben consulted with various brands and industry associations, including Textile Exchange and AFIRM. In those roles, Ben established partnerships with industry leaders and experts to increase industry engagement in green chemistry and sustainable textile processing.

While working for Nike, Ben helped develop a restricted substances program and was involved in the implementation of sustainable materials and water programs.

Ben holds degrees in Chemistry and Textile Chemistry from North Carolina State University and a certificate in Green Chemistry from the University of Washington.

ABOUT THE SPONSOR Cobmex Apparel is the leading knitwear supplier to both the Corporate and Public Safety Uniform Industries in North America. They manufacture knitwear created for the unique demands of the uniform trade – design detailed; technically advanced.

For more info about Cobmex:

For more info about Hohenstein:

Ecommerce 2.0: Shortening the Sales Cycle and Reducing Friction

Presented Thursday, June 3, 2021
Sponsored by ZNODE and Artifi

As the economy re-opens, Uniform Manufacturers and Distributors are preparing for growth. But are they really prepared for the new digital landscape? The COVID pandemic accelerated online adoption - and heightened expectations.

Now more than ever, buyers expect a premium experience. This webinar covers two critical components to growth:

- Specifying and curating uniform program catalogs and stores, and displaying the right assortment to the right buyer. Many Uniform Manufacturers and Distributors are plagued by outdated ecommerce platforms that are slow and have limited functionality. Slow and limited do not win new customers in 2021.
- Shortening the sales cycle and making it easier to click to the buy button. One of the toughest challenges in the uniform category is product personalization - the ability to add a logo, name or embroidery file to a uniform. The laborious process takes teams and days of coordination - just enough time to lose a sale.

This webinar will showcase the journey from specification to personalization and selling online moving the buying cycle from days to minutes with better tools and customer experiences. The webinar will also feature examples from leading uniform manufacturers and distributors.

For more info about Znode:
For more info about Artifi:

The Future of Uniform eCommerce

Presented Thursday, May 20, 2021
Sponsored by Sellers Commerce

See Ahead and Plan Ahead.

When it comes to technology and selling online, we all benefit from outside guidance. These conversations are often critical to gain perspective.

Join your industry colleagues from Sellers Commerce to hear about how to start, revitalize, or enhance your uniform business.

The recent global events have no doubt changed the way many companies will be purchasing uniforms. This webinar will assist you in how to not only think about these changes, but adjust your approach.

You will absorb action items to gain traction now to drive your uniform business in 2021 and beyond. The presenters help you to understand why the past year impacted the way people buy uniforms, and how you must execute the right decisions today to thrive tomorrow.

More info about Sellers Commerce:

High Visibility Garments: The Standards, The Styles, and The Markets

NAUMD 2021 WEBINAR SERIES Presented Thursday, May 6, 2021 Sponsored by Xtreme Visibility

There are many opportunities for the uniform and public safety equipment dealer to sell high visibility garments.

This is not news, of course. But the full range of the market offers more than most realize. This webinar will provide an overview of what the ANSI visibility recommended standards are, and how to identify when to use various classes of garments.

Then, we list and describe the jobs, companies, and markets that these standards can have a profound impact on for worker safety.

Lastly, we will dive into detailed examples of these various groups of end-users who already wear (or who should be wearing) high visibility apparel as part of their uniform program.

Sell more high-visibility by understanding more.

More info about Xtreme Visibility:

Six By Six: Uniform Industry International Perspectives

Presented Thursday, April 29, 2021

By the North-American Association of Uniform Manufacturers & Distributors.
In cooperation with Klopman International

A webinar presentation featuring six uniform industry leaders representing six different countries.

This panel of international perspectives offers a look at how uniform companies around the world have met the challenges of the past year. Panelists were also invited to offer their opinions on where the uniform industry and market segments will be headed in the near term.

- Six panelists, six-minute briefs from six different countries
- Panelists are all from leading uniform manufacturers or sellers

Gauthier Siau
Alsico Group
Matthew Graham
Unisync Corp
Bo Ensted Danielsen
Eugene Lim
Managing Director
Flemings Safety
Simon Hunter
Hunter Apparel Solutions
Bob Getto

Overall Innovation: How Carhartt® Achieved Double-digit Productivity Gains with Shopfloor Control

Presented Thursday, April 15, 2021

The inherently manual aspects of sewn goods manufacturing make profitable operations a challenge for uniform producers, whether a brand operates its own plants or contracts with third-party manufacturers.

Most plants track work in progress (WIP) by hand, walking the floor, counting orders and updating spreadsheets or job boards. Some record WIP using gum sheets in a production book and transfer the data into a legacy ERP or a spreadsheet. Today, there is a much more efficient way to manage production and the manufacturing workforce by leveraging an automated, real-time Shopfloor Control and Manufacturing Execution System (MES).

Learn how Carhartt, with over 130 years of history producing workwear for hardworking people, built on its heritage of manufacturing operations excellence by:

  • implementing a shopfloor control MES
  • eliminating manual processes
  • achieving real-time visibility into WIP, and
  • increasing productivity by 13% in just one year

Presented by: Katrina Agusti As Carhartt’s Vice President of Solutions Delivery, Katrina Agusti is responsible for development of the IT Application Roadmap to enable Carhartt’s corporate strategies. Katrina plays a key role in identification and delivery of new business processes and solutions which will enable business functions and drive value. In her 18-year tenure at Carhartt, Katrina has spent over a decade in progressive business transformation management. In 2019, she was recognized as a rising star on CIO Magazine’s Ones to Watch in IT.

Justin Hershoran As Exenta’s Director of Shopfloor REVO™, Justin uses his extensive background in information technology and design to work side by side with development to bring new ideas to better support customer results. By driving a creative process in the growth of the Shopfloor REVO suite, Justin has expanded the system’s value and functionality with features that support incentive pay, 3rd party manufacturing, seasonal planning and scheduling, and more. Time

More info:​​

Does apparel spread viruses and bacteria and what can you do about it?

Presented Thursday, April 1, 2021

A conversation with Dr. Amber H. Mitchell, President & Executive Director, International Safety Center

Hosted by Ben Favret Founder & CEO of VESTEX Protects.

This discussion will: - Address how uniforms and apparel acquire and spread viruses and bacteria that can cause infections and illnesses in workers and the community. - Show how to differentiate between scientifically proven, effective, and safe, technologies that provide microbial protection to wearers and the community compared to empty claims that some manufacturers and technologies may make. - Present a National Call to Action that addresses the emerging frontier of textile technologies that can reduce microbial contamination on apparel. Amber Hogan Mitchell, DrPH, MPH, CPH Dr. Mitchell's career has been focused on public health and occupational safety and health related to preventing infectious disease. She is currently President and Executive Director of the International Safety Center and is the Immediate Past Chair of the Occupational Health and Safety section of the American Public Health Association (APHA). She is also a Senior Science Adviser for the NIEHS Worker Training Program for COVID-19 response. Dr. Mitchell holds an adjunct faculty position at the University of Maryland School of Medicine Department of Environmental and Occupational Medicine and has published multiple peer reviewed articles and a book chapter on the role of apparel and textiles in transmission of pathogens.

More info:​

Digital Transformation Enables a Uniform Supplier's Multi-store eCommerce and Customer Experience

Presented Thursday, March, 17,2021
Presenter, Tom Flierl & Derek Schroeder, Znode

The journey of digital transformation for a uniform supplier modernizing its eCommerce channel can raise numerous challenges from a multitude of customer segments to serve with varying product catalogs, to the presentation of those catalogs depending on user permissions.

This presentation goes through common challenges faced by uniform industry companies throughout their eCommerce channel evolution and a case study on how a leading manufacturer of certified technical flame-resistant workwear reduced their internal constraints on the customer service team and improved their customer experience by re-platforming their eCommerce sales channel.

The webinar details how eCommerce allows uniform suppliers to serve more customers with less friction than ever before.

More info:

Uniform Sales: How To Help Employee's Order Accurately and Reduce Product Returns

Presented Thursday, March, 4,, 2021
Presenter, Adam Kaplan, Sizer

This webinar provides an overview of how uniform sellers can assist uniform program employee shoppers, helping them best determine the correct sizes to order, every time.

Case study examples of how uniform providers improve ROI by reducing returns.

What is the future of self-service, shopper sizing technology, and what place does it have in the uniform industry​

Ergonomic Fit for Uniforms and Workwear

Presented Thursday, February 18, 2021
Presenter, Dr. Jan Beringer, Hohenstein

Developing the right fit for different body shapes, especially during movement, is one of the greatest challenges for apparel. Ill-fitting workwear can restrict range of motion, lower productivity and cause injury. Hohenstein uses 3D and 4D scanning to measure body shapes of a target group during predicted motions.

Then, using analysis of how movement affects fit - and how fit affects movement - patterns and measurement tables are optimized to efficiently cover the entire target group.

Learn how to improve workwear with relevant data, improved digital or traditional design processes and clear manufacturing instructions.


Dr. Jan Beringer serves as the Senior Scientific Expert for Hohenstein.
In this role, he uses his extensive knowledge to lead the development of clothing physiology, fit and workmanship of garments, functionalization of fabrics, textile UV protection and textile reprocessing. He has extensive knowledge in textile and fiber chemistry, functionalization, nanotechnology, coating and finishing and clothing physiology. Dr. Beringer holds a Doctorate in Natural Sciences in Chemistry with a focus on Textile and Fiber Chemistry from the University of Stuttgart.


Uniform Sales: How To Win RFPs And Program Contracts By Facilitating Employee Allotments

Presented February 4, 2021
Presenter: Len Greenfield, qUniform, SimbolIQ

Today's uniform customers are more demanding. Their budgets and contract demands reflect that. By offering your customers better ways to control employee ordering you can win more RFPs, contracts, and own the customer for a longer period.

In this session you will learn:
- How to expand your corporate program management revenue
- How to evolve your customer relationships by helping the customer solve their uniform budget issues using allotments
- How customers perceive the value of these uniform specifications
- How to simplify handling the data and rule management for any kind of allotment program