Summary:

The Quality Control Lead’s primary responsibility is to audit all finished goods upon arrival at our distribution center.

Responsibilities:

• Communicates daily to overseas factories as well as internal staff.
• Thoroughly evaluates all aspects of garment and accessory quality and adherence to specifications.
• Maintains a hard copy archive of all audits.
• Inputs data in to a web-based Product Life Management (PLM) system.
• Trouble shoots potential quality issues with key stakeholders.
• Conducts internal quality audits on processes and procedures, correcting identified errors where appropriate.
• Assists in monitoring vendor compliance to ensure management is informed of potential issues, and assists in formulating processes to address compliance-related requirements.
• Drives quality initiatives and demonstrates proficiency in process improvement concepts.
• Identifies problems, gathers and analyzes information skillfully then, provides recommendations for improvements.
• Submits lab test requests as needed.
• Works with both Product Development and Tech Design to identify the testing necessary for each item, both fabric and finished garments.
• Submits requests and maintains library of results.
• Works with Senior QA Manager and cross-functional teams as necessary regarding audit findings to determine next steps and resolutions.
• Initiates intense 100% inspections when quality issues are found with finished goods.
• Collaborates with planning and sourcing on replacements, chargebacks, etc. and presents recommendation to leadership.

Requirements:

Knowledge and Skills:

• 3+ years of experience in apparel quality assurance / control
• Proficiency with Microsoft Office such as Outlook, Word and Excel required
• Experience with a PLM system preferred.
• High school diploma or equivalent required

Competencies:

• Thoroughness and attention to detail
• Written and verbal communication
• Problem-solving and critical thinking