JOB SUMMARY:
We are an international company that operates in three markets: the emergency services, military and civilian agency uniforms, and personal equipment markets. We serve a global customer base of fire departments, military installations, institutions, corporate organizations, and training companies from multiple offices around the world.
The CSM is responsible for all sales activities related to their respective product line with emphasis on growth and profitability.
ESSENTIAL FUNCTIONS:
• Responsible for category sales activity across all customers in accordance with the annual business plans and strategic direction from the Product Management team.
• Meets targets for profitable sales volume and market penetration for assigned category.
• Participates in joint forecasting via the Territory Business Planning process and Sales and Operations Planning process with the team and distributors to develop mutual performance objectives, financial targets, and sales forecasting.
• Contribute to the strategic planning and execution of sales and marketing activities.
• Relay Voice of the Customer feedback to Product Management team about their brand, products, and services.
• Partner with marketing team regarding marketing programs and materials.
• Play a key role in building strategic partnerships, alliances, and relationships to expand your respective product line.
• Manage and track sales activity in CRM.
• Participates in Strategic Trade/Tradeshow events.
• Performs respective product line training.
• Performs product training at key dealers for their respective product lines as identified in CSM’s Performance Management Process.
• Proactively assesses and validates customer needs.
• Assist with bid response process.
• Other duties as assigned.
EDUCATION & EXPERIENCE:
• Ability to embrace a team selling culture using a solution/consultative selling approach
• Bachelor degree desired, with accumulated years of experience taken into consideration.
• Ability to build close connections with end-users and with LION’s distribution channels and supply chain partners.
• Excellent interpersonal skills and customer relations skills.
• Working knowledge of CRM software.
• Technical skills including working knowledge of Microsoft Office, basic email and smartphone.
• Strong negotiation and communication (verbal and written) skills.
• Demonstrated track record of sales results and territory growth.
• Must be able to deliver impactful and concise presentations and demonstrations to large groups.
• Proven leadership skills as a sales support and business development resource.
• Understanding of business acumen and budgeting/ forecasting processes preferred.
RELATIONSHIPS & CONTACTS:
• Build strong relationships with decision makers and high level officials at respective accounts.
• Work closely with Senior Sales Leadership, Customer Sales and Support, Internal and External Sales team members, Marketing, and President.
PHYSICAL DEMANDS AND WORKING CONDITIONS
• Travel of up to 90%. Frequently travel is outside the employee’s local area and overnight.
• Highly flexible and able to react constructively and with a positive attitude to multiple demands, shifting priorities, change and unexpected events.
• May be required at times to perform light lifting and carrying (30 lbs) and up to 8 hours a day on standing/walking/ driving.