British Airways is working on an extensive blueprint to move upmarket again after the pandemic, The Mail on Sunday can reveal.
Executives are planning ‘exciting changes’ from June onwards as part of a ‘major evolution’ for the airline.
They revealed that over the next 12 months there will be significant upgrades to catering, airport lounges, cabin crew uniforms and check-in and boarding systems.
Highlights include new digital ordering systems for in-flight meals that will reduce the number of trolleys delivering hot meals and duty-free goods on short-haul economy flights to Europe.
Long-haul passengers in premium cabins will be served food from gourmet menus prepared by chefs in new kitchens next to the runways at Heathrow.
Cabin crew will get new uniforms designed by Savile Row tailor Ozwald Boateng. And new flat-bed seats, with a door to the aisle, are being installed in business class