NAUMD Webinar sponsored by BodiData
Presented on December 16, 2021

Part 3

Manage Wearer Expectations
Ready-to-Wear – It’s Not a Custom Fit

It is essential to manage customer expectations or there will be unnecessary returns.

Customers may think size-matching technology will deliver a more custom fit. The optimal RTW fit isn’t custom, but if the customer understands they have the best fit, they won’t return it. Informing your customers about their fit and engaging in a feedback process can have a transformational impact on the customer experience and improve the process for the uniform provider.

For more info on BodiData: bodidata.com
For more info on the NAUMD: naumd.com